Shipping typically takes 3-5 business days within Metro Manila, and 5-7 business days for provincial areas. All orders are processed within 24 hours. You'll receive a tracking number once your order ships.

Currently, we only ship within the Philippines. However, we're working on expanding internationally! Sign up for our newsletter to be the first to know when international shipping becomes available.

We offer free shipping on all orders over ₱50! For orders below ₱50, shipping is a flat rate of ₱30 for Metro Manila and ₱50 for provincial areas.

Yes! Once your order ships, you'll receive a tracking number via email and SMS. You can also track your order in your account dashboard.

We offer a 30-day return policy for unused items in original packaging. For defective products, we cover return shipping costs. Just contact our support team to initiate a return.

Once we receive your return, refunds are processed within 3-5 business days. The amount will reflect in your account within 7-10 business days depending on your bank.

Yes! We offer exchanges for different sizes, colors, or models. The process is the same as returns - just indicate you want an exchange and we'll ship the new item free of charge.

KeyFusion devices are IP54 certified, meaning they're splash-proof and dust-resistant. They can handle rain and accidental spills, but shouldn't be submerged in water.

All KeyFusion products work with USB-C devices including modern laptops, tablets, and smartphones. The Car Key Edition is compatible with most major vehicle brands - check the product page for specific compatibility.

Yes! All KeyFusion products come with a 2-year limited warranty covering manufacturing defects. Accessories have a 1-year warranty.

Click the "Login" button in the top right corner, then select "Register". Fill in your details and you're all set! Creating an account lets you track orders, save favorites, and get exclusive offers.

On the login page, click "Forgot password?" and enter your email address. We'll send you a link to reset your password securely.

Yes! You can checkout as a guest. However, creating an account gives you access to order tracking, faster checkout, and exclusive student discounts.

We accept all major credit/debit cards (Visa, Mastercard), GCash, Maya, and cash on delivery (selected areas). All payments are secure and encrypted.

Absolutely! We use industry-standard SSL encryption and never store your card details. All payments are processed securely through our payment partners.

Yes! All students get 10% off with a valid .edu email. Sign up for a student account and the discount will be automatically applied at checkout.

Absolutely! We're always open to collaborations with students, creators, and brands. Head to our Contact page and mention which collective you'd like to work with.

Our office is open Monday-Friday, 9AM-6PM. However, our online support team is available 24/7 via email - we usually respond within a few hours even on weekends!

Our main office is at CSTC, Sariaya, Quezon. We're a student-run organization, so feel free to drop by during business hours!